From your first call to case resolution — here's exactly what happens when you come to MAIC, and why every step is designed around you.
When you call MAIC after an accident, you reach a patient coordinator — not a voicemail. We confirm your no-fault insurance coverage, schedule your evaluation for the same or next day, and explain exactly what to bring and what to expect. If you've been referred by your attorney, we notify their office within 2 hours of your appointment confirmation.
Your initial evaluation is thorough — not a brief check-in. You meet with a board-certified physician who reviews your accident history, symptoms, and functional limitations. Orthopedic and neurological testing is performed. Imaging (X-ray, MRI) is ordered based on clinical findings and performed on-site. Your initial report — including causation narrative — is prepared for your attorney within 24 hours.
Your treatment plan is coordinated across specialties within MAIC. Chiropractic, physical therapy, pain management, orthopedics, and neurology work from the same clinical record — no duplication, no gaps, no inconsistencies. Each visit is documented with progress notes, functional assessments, and updated causation language. Your attorney's liaison receives updates on a defined schedule.
MAIC's diagnostic capabilities go beyond standard imaging. EMG/NCV nerve testing produces measurable evidence of nerve damage — data that can't be dismissed as subjective. MRI reports explicitly correlate findings to the accident mechanism. All diagnostic reports include causation language linking findings to the forces described in the collision.
Every MAIC clinical record is produced with legal use in mind. Causation narratives establish the accident as the producing cause of documented injuries. IME rebuttal reports challenge insurance company examinations point by point. Maximum Medical Improvement reports provide the comprehensive assessment attorneys need for settlement negotiation and trial preparation.
When your treating physician determines you've reached Maximum Medical Improvement, a comprehensive MMI report is prepared — documenting your final clinical status, permanent limitations, future care requirements, and prognosis. This report is the cornerstone of your attorney's settlement or trial strategy. For patients requiring ongoing care beyond MMI, MAIC's team remains available for continued treatment and testimony support.
Same-day appointments available. No out-of-pocket cost under no-fault. Serving all Bronx neighborhoods.
Call 866-404-MAIC